The booking
Sending a hire request does not confirm the date. We check availability and reply, usually within 24 hours. The hire is confirmed when we accept it and the deposit shown at checkout has been paid.
Prices on the website are guide prices for the hire window you choose. The confirmed price is the one we agree with you, including any voucher sent with the booking.
Deposit and balance
A deposit of 50% of the hire total is payable to secure the date. The balance is due before we deliver. We do not take payment on this website. After we confirm the booking, we send details for paying the deposit.
A voucher code is checked when you apply it. A valid code reduces the hire total shown at checkout, and the deposit is 50% of that reduced price. Some codes only apply to a particular inflatable, and only while that inflatable is in your hire list. The code is sent with the booking.
Delivery and setup
We deliver, set up, and collect across Hampshire and the Midlands. Delivery depends on venue access, a suitable flat surface, and the weather. Tell us about gates, parking, power, and whether the ground is grass or hardstanding.
Someone aged 18 or over needs to be there for delivery and collection, and an adult must supervise the inflatable while it is in use.
Use of the equipment
Use the inflatable as we set it up, and follow the user numbers, heights, and weights shown on the listing. Shoes, food, drinks, and sharp objects stay off the inflatable. Do not move it once it is set up.
Where the equipment falls within the PIPA scheme, it is inspected under that scheme. We do not operate an inflatable in unsafe conditions, including unsafe weather or an unsuitable surface.
Changes and cancellations
Tell us as soon as you can if you need to change the date, the venue, or cancel. We will confirm what happens to the deposit when we reply. If we cannot deliver because of access, surface, or weather, we will offer another date or talk through the next step with you.